Legal

Privacy Notice

Last updated: June 19, 2026

At O-KIVA we respect your privacy and protect your personal data. This Privacy Notice explains what data we collect, for what purposes we process it and how you can exercise your rights, in accordance with applicable data protection law.

1. Data controller

The controller of your personal data is Urbina Entertainment, LLC (operating as «O-KIVA»), a Delaware (USA) limited liability company, through the platform o-kiva.com. Registered address: 131 Continental Dr, Suite 305, Newark, DE 19713, New Castle County, Delaware, USA · EIN 61-2364796. For any matter related to your data you can contact us at hello@o-kiva.com or through our contact form.

2. Data we collect

Depending on your role and how you use the Platform, we may collect:

• Registration data: name, email address and phone number.
• Identity verification data: a valid identity document (which we do not retain once verification is complete; see the corresponding section).
• Payment data: the information necessary to process payments, managed through a secure payment provider. We do not store your full card details.
• Profile content: photographs, videos, descriptions and other materials you choose to publish.
• Usage data: basic technical information (such as IP address and access logs) to operate and protect the Platform.

3. Purposes of processing

We process your data to: create and manage your account; verify your identity; connect talent with organizers and agencies; manage quotes, bookings and payments; provide you with support; and maintain the security of the Platform.

4. Automated identity verification

Talent identity verification is carried out through an automated system. This system processes documents solely to confirm the person's identity. Once verification is complete, we do not keep copies of the identity documents used for that purpose; only the result of the verification (verified or not) is kept, associated with your account.

5. Data retention

We keep your data for as long as you maintain an active account and for the period necessary to fulfill the purposes described and the applicable legal obligations. As stated above, identity documentation is not retained after verification.

6. Sharing of information

We do not sell your personal data. We may rely on providers that help us operate the Platform (for example, technological infrastructure or payment processing), which process the data only according to our instructions and under confidentiality obligations. We will only share data when necessary to provide the service or when required by a competent authority in accordance with the law.

7. Your rights

You have the right to access your data, rectify it when inaccurate, request its cancellation or deletion, and object to its processing (the «ARCO» rights), as well as to revoke your consent. If the law of your country grants you additional rights (such as data portability), we will honor those too. To exercise any of these rights, write to us at hello@o-kiva.com or use our contact form, stating your request. We will respond within the timeframes established by law.

8. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration. No system is completely infallible, but we work to maintain an adequate level of protection.

9. International transfers

Your data is processed on servers that may be located outside your country, mainly in the United States and the European Union. Whenever we transfer data, we apply reasonable safeguards to maintain the level of protection described in this Notice.

10. Cookies

The Platform uses cookies necessary for its operation. You can learn more in our Cookie Policy.

11. Changes to this Notice

We may update this Privacy Notice. We will publish the current version on this page, indicating the date of its last update.

12. Contact

For any questions about this Notice or about the processing of your data, contact us at hello@o-kiva.com or through our contact form.